Comfort Is Just One Call Away : (321) 263-1351
AC Repair & Installation in Orange County, FL

Same-Day Service • Fast • Reliable • Financing Available 

Google 5 star rating

200+ 5-Star Reviews • Licensed & Insured

Mitsubishi Mini-Splits & More

Polar Express A/C and Heating

Service Hours

Monday-Friday – 7:00 a.m. to 7:00 p.m.

Saturday – 7:00 a.m. to 2:00 p.m.

Sunday – Closed

Copyright © 2021 Polar Express Air Conditioning & Heating – All Rights Reserved.

Monthly Payment plan

$475 OFF
A/C Installation

Offer Expires on April 30, 2022

Cannot be combined with any other offer but can be combined with the Monthly Payment Plans. Please see office for details.

YOUR BEST Solution FOR AC installs in Orlando FL

Mitsubishi Electric is well known for their Mini-Split systems, but did you know they offer a variety of Personalized Indoor Solutions? Use their selector below to see which options best fit your needs.

CALL NOW FOR YOUR FREE QUOTE:

(321) 263-1351

AC Installation - Replace your old unit

and more.. Just ask: (321) 263-1351

Mitsubishi – General example #1

Florida heat can be too much for anyone, so why struggle to keep cool? Polar Express A/C and Heating LLC can install Mitsubishi Mini-split systems or any of their systems for the ultimate in indoor comfort. The best choices for any house or business is a Mitsubishi Air Conditioning system installed by the pros at Polar Express AC.

Polar Express Heating and A/C serve Orange County, Osceola County, Lake County, and Seminole County FL.

Transform your indoor comfort with Mitsubishi’s range of solutions. Their heat pump systems offer zone-by-zone control, allowing you to cool only the rooms you need, resulting in improved efficiency and energy cost savings. Stylish indoor units come in various forms, including wall-mounted units, floor units, ceiling-recessed cassettes, and ducted HVAC systems, ensuring they seamlessly fit into any space.

Wall-mounted units can monitor room conditions and adjust fan speed to optimize your comfort. For discreet heating and cooling or those seeking a modern touch, the one-way and four-way ceiling cassettes offer sleek design and flexible airflow direction. Also the low-profile horizontal-ducted units require minimal ductwork and can be concealed above the ceiling or below the floor. The multi-position air handler is a powerful, quiet, and efficient solution suitable for new builds or furnace replacements. Whatever your indoor comfort needs, Mitsubishi Electric offers flexibility and efficiency.

Our team is local and ready to serve you

Florida heat can be too much for anyone, so why struggle to keep cool? Polar Express A/C and Heating LLC can install Mitsubishi Mini-split systems or any of their systems for the ultimate in indoor comfort. The best choices for any house or business is a Mitsubishi Air Conditioning system installed by the pros at Polar Express AC. We serve Orange County, Osceola County, Lake County, and Seminole County FL.

AC Repair Vehicle

Cut your energy costs by 30-50%

If your air conditioning unit is more than 12 years old, you could significantly cut your cooling costs with a new air conditioning installation. If you feel you’re paying too much to stay cool, consider upgrading to an ENERGY STAR qualified model.  

Polar Express has TRANE qualified A/C technicians who can make it easy for you to choose the best system for your home, at a price-point that’s right for you.

Which Mitsubishi Product is Best for Your Home

Wall Mounted Cassettes

Discover an affordable solution for cooling multiple rooms with Mitsubishi’s Multi Zone options. No need for additional ductwork—install up to eight units with one multizone condenser or up to three with a standard condenser, giving you customizable control. The 3D i-See sensor technology enhances efficiency by directing air to occupied rooms. Energy Star-rated, this system increases rebate eligibility. Enjoy oscillating fan-like airflow and a power mode for quick cooling. Choose affordability, efficiency, and comfort with Multi Zone cooling.

Recessed Ceiling

Achieve that sleek, clean look with our Multi Zone options. No one wants an appliance disrupting their décor vibes. Opt for the Flush Mounted design with a slim body that seamlessly blends into your space. Utilizing advanced 3D i-See sensor technology, it senses and directs air to occupied rooms, ensuring comfort without sacrificing aesthetics. Create more room for wall shelving and décor while enjoying oscillating fan-like airflow with adjustable High and Low Ceiling settings. Ideal not only for homes but also for light commercial installations. Plus, it’s Energy Star Rated, adding an eco-friendly touch to your stylish and efficient cooling solution.

Floor Mounted

Mounted closer to the floor, this system efficiently heats spaces faster. With the option to be partially recessed, the Multi Zone system provides versatile installation. Experience airflow resembling an oscillating fan, coupled with advanced 3D i-See sensor technology for precise air direction to occupied rooms. This design not only leaves room for additional wall shelving and décor but also features a power mode for rapid cooling. Plus, it’s Energy Star Rated, ensuring an efficient and eco-friendly solution for your heating and cooling needs.

Ducted

Introducing the Multi Zone system with a versatile Multi-Position Air Handler, offering optimal efficiency and minimal air loss thanks to low cabinet leakage. This system ensures consistent pressure and includes a built-in humidifier for added comfort. A cost-effective alternative to traditional central air systems, it stands out as a fantastic option for replacing existing systems without incurring additional modification costs. Plus, with no requirement for multiple cassettes, it provides a streamlined and efficient solution for your heating and cooling needs.

Questions about which system is Best?

Give us a call at (321) 263-1351. Our team is happy to help answer questions and walk you through the process. Or request a FREE QUOTE today!

Questions about which system is right for you? Our team is happy to help!

Call: (321) 263-1351

Some of our Mitsubishi Installations in Orlando, FL

Other Equipment We Install

Trained and Certified Technicians

  • HVAC-R certified technicians
  • Goodman Comfort Net and variable speed trained and certified
  • Carried/Trane/Goodman VRF and VRV trained
  • EPA universal certified
  • NATE HVAC service and installation certified

Why Customers Choose Polar Express AC?

Heather,Mohammed, and Derek are amazing. Their customer service and professionalism is top notch. Mohammed an Derek answered every crazy question i had with such kindness . I highly recommend for anything you need.I had a one duct work replaced, seal all my joints of the other ducts and a boot replaced. 5/5
April L
April L
15:43 08 Sep 26
Updated: September 2026: We couldn’t be happier with our most recent experience with Polar Express Air Conditioning and Heating! From the installation of our new air conditioning unit to having insulation put in, every step of the process was handled with professionalism, quality, and care.The entire team was knowledgeable, courteous, and efficient, making sure everything was done right. A special thank you to Heather, who was an absolute joy to work with again! She went above and beyond by checking in throughout the process and afterward to ensure we were completely satisfied and that everything looked great. That level of customer service is hard to find these days.We highly recommend this company to anyone looking for honest, reliable, and professional HVAC service. They’ve earned our trust yet again, and we’ll gladly recommend them to all of our family and friends!★★★★★First review: We will always rave about Polar Express Air Conditioning & Heating every chance we get! Heather and Derick were very professional, and genuinely honest. We trust them with all of our A/C needs and recommend them to everyone we know. They make it so easy to make an appointment and don’t keep you waiting around for them to arrive - certainly a plus! You can’t go wrong with this company!
Carmen B.
Carmen B.
23:30 06 Sep 26
Been working with Polar Express AC and Heating for some time now, even when our old unit was acting up and while helping us purchase a new unit for our house. The service has been fantastic, and they really work with you on ways to better your home’s air conditioning and heating. I know even here in Florida, you definitely need the heat sometimes!Derick has come by a few times now, and every time he has been extremely professional, listened to what I had to say, and helped make sure our unit was working properly and set up for the long run. He even fixed a major piece that wasn’t functioning correctly, and that was a huge help for our home!They are very efficient, and we wanted to make sure we continued doing business with them through a plan that works for us. Thank you, Derick, Heather, Mohammed, and the whole team at PEACH!From a Yelp Elite to a local, thank you! You’ve earned our continued business and recommendation!
Gregory E.
Gregory E.
01:49 05 Sep 26
Derick came to fix my A/C due to warm air blowing. He was prompt, very professional, extremely friendly and able to fix the problem in no time. I will definitely be recommending Polar Express Air Conditioning & Heating to everyone.
Jason S.
Jason S.
17:31 31 Aug 26
They do a great job. Very professional and reliable. Highly recommend them.
Ilene W.
Ilene W.
13:49 26 Aug 26
Mohammed was very nice and very intelligent! He explained that the capacitors need replacing every so often and I felt fortunate that that was a quick and reasonably priced fix!
Cheryl Z.
Cheryl Z.
19:51 25 Aug 26
Can't thank this company enough for coming through when Del-Air couldn't. Really appreciate the transparency and low pricing without trying to sell me something. Del-Air was going to charge me nearly double for a line set replacement alone. Got a new Evaporator coil and line set replacement for nearly half the price of that quote. Thanks to Heather (co-owner and GM), Mohammed (service tech), and Dan & Rafael (install team) for a great customer service experience. Just wish we called you all earlier in our situation. Highly recommend Polar Express if you're looking for an alternative to the "big" AC company names in the central Florida area.
Gerard Q.
Gerard Q.
01:40 23 Aug 26
I find them to be a reliable and honest air conditioner service company. I have used them for full replacement, service and maintenance.
Eric A.
Eric A.
14:49 18 Aug 26
Derrick and Heather were great to work with. Lucky for us Derrick was able to fix our A/C problem quickly. If you are in need of Cooling or Heating repairs give them a call you are in good hands.Thanks for your help.
Cynthia P.
Cynthia P.
17:35 17 Aug 26
Derick was extremely thorough and helpful in showing me some of the shoddy work that had been done by previous contractors and explaining what my system needed to function properly. I really appreciate it when someone takes pride in their work and is willing to make sure it is done right instead of the fastest/cheapest way possible.
Eric G.
Eric G.
18:36 11 Aug 26
Mr Kimmell was very prompt and professional.
Joni B.
Joni B.
18:21 29 Jul 26
What a wonderfully pleasant and professional experience! This has restored my faith in companies that are not based in sales but true customer service and honesty.
Maralee S.
Maralee S.
17:23 29 Jul 26
Polar Express came to our rescue!! The AC in both our house and my daughter’s house went out just one day apart. Mohamed came to our homes to assess and then give an estimate right away. He searched for new air handlers and compressors for both homes. Jason went to a lot of trouble by driving all over to pick up the different parts so that everything could be installed the next day. I could not have asked for a better service as this all happened on some of the hottest days of the summer.
Paula K.
Paula K.
22:19 28 Jul 26
Very good serviceProfessionalKnowledgeableI will use them again
Robert L.
Robert L.
18:37 23 Jul 26
Always professional, responsive
Todd B.
Todd B.
17:31 21 Jul 26
So happy after my service call today. The technician was fast friendly and walked me through what he was doing. I have worked with multiple big ac companies since moving here and Polar Express was hands down the best experience. I was recommended from my neighbors and it is obvious why’
Robert A.
Robert A.
14:16 21 Jul 26
Polar Express came out the same day I called and had the repair done the next day. I would definitely use them again
James P.
James P.
14:45 17 Jul 26
Derick the A/C tech is very professional and friendly. He took the time to thoroughly explain what needed to be done and answered all of our questions. We also received timely notifications letting us know when the technician would arrive at our home. Overall, we are happy with the service and entire experience.
Roeun 2.
Roeun 2.
18:56 16 Jul 26
Very professional on time...and kept the area clean
Carl M.
Carl M.
17:22 16 Jul 26
Amazing service. Thank you!
Melissa H.
Melissa H.
16:27 16 Jul 26
Mo arrived within the timeframe given. He was very polite and explained what the issue was and why it happened. And, because my unit is very old, MO explained what to watch for. Thank you, MO, and thank you to Polar Express in general as well. I have nothing but good things to say about their customer service.
Vickie C.
Vickie C.
17:10 13 Jul 26
Had a great experience. Polar express was able to come out quickly and help us during a hot summer. Thanks to Heather, Mo & Eric for all the work.
Emdhy P.
Emdhy P.
23:11 08 Jul 26
Derrick out tech was very professional and courteous. Explained everything with detail and took less than an hour to get out AC coming again. Thank you guys.
Jafet M.
Jafet M.
19:37 02 Jul 26
Our technician, Derick, was very thorough, professional, and efficient. He walked me through his testing and inspections, and recommended we keep an eye on the 17 year old unit but that it was operating acceptably.
Paul B.
Paul B.
18:39 01 Jul 26
The best ac company in central Florida. They talked me out of an expensive solution. They fixed my current air conditioner which 3 other companies couldn’t do. Great work and great people!
Robert M.
Robert M.
23:01 27 Jun 26
Our family had a wonderful experience with this air conditioning company. The technicians were professional, knowledgeable, and arrived on time. They explained everything clearly, completed the work efficiently, and made sure everything was working perfectly before leaving. Their customer service was outstanding, and the pricing was fair and honest. I highly recommend them to anyone needing air conditioning repair, maintenance, or installation. Thank you for keeping our home comfortable!Mike and Cindy Vincent
CIndy V.
CIndy V.
18:07 27 Jun 26
From start to finish, our experience with Polar Express Air Conditioning & Heating was excellent. The technician-Mohammed- was professional, knowledgeable, and took the time to explain everything clearly. We truly appreciated the honesty, attention to detail, and outstanding service. Highly recommend Polar Express!
Ozge Y.
Ozge Y.
09:42 24 Jun 26
I’m very pleased with polar Express air-conditioning. Their service was quick, thorough, and showed great experience. I called one day and they came the next! When you need air conditioning, you need it right away. Good job Polar Express
Catherine R.
Catherine R.
23:23 23 Jun 26
I’ve used this company for multiple years and they are outstanding! Easy to reach, always on time and always communicating. They’re very reasonably priced but mostly they have immense knowledge of AC systems and what is best for your needs!
Nancy H.
Nancy H.
14:35 23 Jun 26
This company goes above and beyond! I’ve used them for multiple years and they’re very proactive, very communicative and responsible and reasonably priced. They have immense knowledge of AC systems and their operations and what would be best!
Nancy H.
Nancy H.
14:34 23 Jun 26
Mohammad did a very good analysis and gave me an excelent quote for the repair & Antonio installed my new lines with great efficiency. Now lets wait for my house to cool down! Thank you
charly C.
charly C.
20:30 17 Jun 26
Heather was incredibly nice and helped me work through some warranty issues with my AC unit. Work was done by Mohammed and he couldn’t have been more professional. They needed to be at my home 2 days and both times showed up on time. Very happy with my experience.
Derrick G.
Derrick G.
17:39 17 Jun 26
Excellent communication before and day of appointment. Service tech was friendly and thorough in cleaning the coil and drain. We signed up for service program which is a great plan.
Ryan T.
Ryan T.
22:10 14 Jun 26
Muhammad was my service tech he did a tremendous job very professional he explained everything in detail what he was doing and why he was doing it I had my coils cleaned a UV light put in and soft start put on my AC unit very professional and they came on time like they said they would definitely recommend this to family and friends
Kevin G.
Kevin G.
15:34 11 Jun 26
So Happy to have Polar Express service my HVAC system! Very honest and professional. Definitely recommend.
Judy S.
Judy S.
14:48 09 Jun 26
Quick and Prompt service. Our AC went out in our new house on a Friday night. I contacted Polar Express around 8AM on Saturday and they were able to send someone out by 9:30 and have it fixed by 10:30. Everything was throughly explained before any work was complete. The technician, Dereck, was great and has approval from my picky cat. Highly recommend.
김케이티 C.
김케이티 C.
19:05 06 Jun 26
Highly recommend them.
Glori T
Glori T
19:01 06 Jun 26
Have been using Polar Express for many years. Heather is always quick to respond and Derik is great to work with.
Michelle W.
Michelle W.
17:23 02 Jun 26
I CANNOT stress how amazing Polar Express is! As our local AC maintenance company, we have used their services multiple times.. and each time they are sincere, honest, and always looking out for our best interest. We had a sudden issue and Polar did not have availability that same day so we called a different company. They just wanted to con us and upsell everything and cheat us out with services that we didn’t need. We decided to wait for Polar to do a secondary check and what they quoted saved us THOUSANDS. If you are contemplating whether or not to choose them, hope this review will convince you that they are amazing and will provide you honest feedback!
Royd K.
Royd K.
15:24 02 Jun 26
Heather is always on top of the ball and Mo came out same day and gave me back a cool home ❤️❤️❤️
chris G.
chris G.
21:47 01 Jun 26
Quick, friendly service! My A/C wasn’t running right and they came out same day to diagnose and clear the issue. They’ll always be my first call when there’s a problem with the A/C. I trust they don’t overcharge and keep my A/C in top running shape.
Ashley B
Ashley B
16:11 23 May 26
Mohammed and John were very polite, professional, Knowledgeable, clean, and thorough!
Jeanne P.
Jeanne P.
17:42 21 May 26
I ran into a real problem and I was trying to handle it on my own for 13 hours when I called Polar after hours. Jason was amazing! He was so professional, helpful and walked me through it. Most companies try to nickel and dime you but Jason was a man of integrity. Integrity goes a long way with me. I decided to keep my future appointment and sign up for maintenance plan with this company to avoid this from ever happening again . Very impressed. Would recommend 100/100 each time. I’m smiling now because I was crying while trying to figure this out. God sends Angels when you least expect it.
Babie L M
Babie L M
01:20 12 May 26
Got on their maintenance plan to visit a year plus the additional savings Derrick always wonderful
Zoe R.
Zoe R.
16:19 08 May 26
We are repeat customers because the people at Polar Express are friendly, reliable, and experts. We highly recommend this business.
Tanya A.
Tanya A.
20:02 07 May 26
Overall excellent service. Derick (assigned tech) was punctual, courteous and highly knowledgeable. Truly appreciate his professionalism. Communication throughout was great."Shout-out" to the entire staff @ Polar A/C. This is the same company that installed my system 4-years ago and am glad I decided to engage them for preventive maintenance plan. Admin and entire staff are fantastic. Thank you.
Richard T.
Richard T.
15:57 07 May 26
He was ok very knowledgeable
Rufino T.
Rufino T.
18:13 27 Apr 26
Derrick performed semi--annual maintenance on our HVAC System and recommended, and later installed, a surge protector on the unit (on another day) for compressor protection. We thank Derrick for his recommendation & for the quality of work he performed. We highly recommend Polar Express A/C & Heating.
Joseph D.
Joseph D.
16:47 21 Apr 26
Polar Express offered prompt and professional service. They were very courteous and helpful. The new AC installation was excellent and they provided me with a portable AC unit to keep me cool in the meanwhile.
Denise F.
Denise F.
15:43 21 Apr 26
First class all the way! Great people and service!
Mike A.
Mike A.
18:02 07 Apr 26
We had such a great experience with Polar Express AC! They installed a completely new AC system for us, and the entire process was smooth from start to finish.They were incredibly responsive and easy to communicate with, and their pricing was very competitive with no surprises. They showed up right on time, got straight to work, and completed everything quickly without cutting corners.What really stood out was how professional and hardworking the team was—no wasted time, no shortcuts, just solid, efficient work. It’s not always easy to find a company that checks every box, but Polar Express definitely does. Highly recommend!
Tracy N.
Tracy N.
17:37 25 Mar 26
We were having issues with the AC and Mohammed resolved everything quickly giving clear explanations and the cost was very reasonable. I will use them again.
Bruce P.
Bruce P.
21:50 11 Mar 26
Really great response time. Came same day. Everyone was so friendly and helpful and resolved our issue quickly! Great local business.
Kailey N.
Kailey N.
18:08 09 Mar 26
I can honestly say that I like the way you all work. The technician is very knowledgeable and always able to resolve any issues I have with my AC.
Jose M.
Jose M.
14:43 06 Mar 26
I had a great experience with . Derick, the service technician, he was professional, knowledgeable, and took the time to answer all of my questions clearly. He explained everything he was doing and made sure I understood the condition of my system and any recommendations.It’s not always easy to find reliable HVAC service, but this visit really stood out for the quality of work and customer care. I appreciate the honesty and professionalism, and I would definitely recommend Polar AC and Heating to anyone looking for dependable service.
THOMAS B.
THOMAS B.
21:59 18 Feb 26
Pleasant, professional, on time and great communicator
Jeannette R.
Jeannette R.
23:14 17 Feb 26
The professionals at Polar Express are the best in the business. From first contact with an owner, each and every interaction has been professional, respectful, and simply extraordinary. I had the privilege of having an entirely new HVAC system installed in my home by Polar Express, a process and project that would have been unpleasant at best in less skilled hands. I received a free, fair and comprehensive estimate in writing well in advance and every step in the installation of the new system, including removal of the old one, was executed flawlessly by Rafal. No surprises, no messes, no sudden hidden charges, just expert work at the highest level from professionals who care deeply about their work and the customers who depend on them. I am equally thrilled and grateful to each and every member of the Polar Express team for providing me with an experience, and new HVAC system, that exceeded my highest expectations. Highly recommend!
Scott
Scott
19:16 09 Feb 26
I've been working with Polar now for about 2 years. The entire team are awesome to work with and are very honest based on my experience. Keep up the great work 👍
Yulanda M.
Yulanda M.
15:04 03 Feb 26
**I’m updating my review to share a much better experience. While I had a misunderstanding with this company in the past, I decided to give them another chance based on positive word-of-mouth from my neighbors. I’m glad I did.​We recently replaced a problematic 4-year-old builder-grade Lennox system with a new Rheem unit. Here is why I’d recommend them:​1. Their quote was the most competitive of the four I received, aligning perfectly with market rates for the Rheem system.​2. Every person I dealt with—from sales to installation—was friendly, knowledgeable, and professional.​3. When we had a minor concern after the install, they addressed it immediately without hesitation.​It’s clear they stand behind their work. I trust them to honor their one-year installation warranty and would highly recommend them to anyone needing HVAC services.
DFC
DFC
17:40 26 Jan 26
They were very quick and efficient. After diagnosing the issue, they were quick with the repair.
Luis
Luis
18:38 12 Jan 26
Polar Express is amazing! When I have an HVAC issue, the techs arrive in a timely manner. They are polite, respectful, and knowledgeable. Derick does a great job at troubleshooting and making sure the A/C issue is properly corrected. The other techs are great too! Heather is always helpful and does an amazing job at scheduling and coordinating appointments. I find their prices to be reasonable and competitive.
Angelica S
Angelica S
20:51 09 Jan 26
I have been a loyal customer for over 7 years now and their professionalism and quality of service has always been outstanding.
Robert J.
Robert J.
18:43 12 Dec 25
A very professional visit.Derick checked everything and explained all. Will be using Polar Express for all A/C needs
Michelle H.
Michelle H.
01:15 10 Dec 25
Excellent care given !! They were prompt and professional !!
Al L.
Al L.
19:41 06 Nov 25
Thankful for finding a company that I trust. Many of my neighbors have used them so when we had a problem we knew who to call right away. They have fantastic communication and their techs are smart and efficient. Highly recommend.
Kerry M.
Kerry M.
15:51 24 Oct 25
Polar Express replaced our AC unit over a year ago, and it’s been running perfectly ever since! Heather and her team provide exceptional customer service. When I needed a new thermostat, they upgraded us to a much better model and even included a box of filters that will last us a long time. They stuck to their schedule, worked efficiently, and did an excellent job. Of course, our AC went out in August—but they went above and beyond by providing a window unit to keep part of our home cool while we waited for the new system. Polar Express has earned a lifelong customer!
Kimberly S.
Kimberly S.
15:29 15 Oct 25
1000000% recommend! Derrick was punctual and super communicative! Fast, reliable and reasonable!
Nicole
Nicole
20:54 07 Oct 25
100 satisfied very professional and faster service reasonable price and very clear about the problemThank you. For be honest and professional I give more on5 stars definitely 10 stars
elba B.
elba B.
20:36 06 Oct 25
I was very pleased with my service They arrived when they said they would. They answered my questions and explained what my system needed. They didn't push any extras just in case. I highly recommend Polar Express
Deby T.
Deby T.
17:35 03 Oct 25
Derrick the technician was personable, explained the work he was going to perform as well as convincing me to buy into an extended maintenance program. I was pleased with your company. Thank you.
Steven M.
Steven M.
16:22 29 Sep 25
I’ve been using Polar Express Air Conditioning & Heating for many years, and Mohamed is absolutely amazing! He always takes great care of my AC unit and makes sure everything is running smoothly. He’s fast, efficient, and very knowledgeable in what he does. I truly appreciate the excellent service he provides every time. Thank you, Mohamed, for your consistent professionalism and care. I highly recommend this company to anyone in need of reliable AC service. They are also extremely affordable!
Melissa
Melissa
17:58 23 Sep 25
Polar Express was fantastic to work with. They provided a rapid response and had our AC back up in running in no time. Extremely friendly, professional and economical. I've found my new HVAC service company.
damonbarker13
damonbarker13
18:23 19 Sep 25
Outstanding service. Responsive, efficient and knowledgeable.
Stewart B.
Stewart B.
22:33 12 Sep 25
Mohamed came by for an AC maintenance in my condo unit. He was nice and knowledgeable and explained everything to me in a way I could understand without any kind of sales pressure. I’ll definitely call this company again when I need AC work done.
grahamharvey1982
grahamharvey1982
16:56 09 Sep 25
Excellent service. Derrick was professional and was very kind in answering all my questions. I will definitely be using them again.
Sally M.
Sally M.
14:24 05 Sep 25
This is our third time using Polar Express for different issues and each time they have been wonderful. From the first call, to the time they leave, their communication is on point. Explained everything they were going to do and in my opinion, have always been very honest and upfront about the situations. We will only use them in the future.
RJ P.
RJ P.
20:11 02 Sep 25
Polar Express AC was easy to work with prior to the appointment and leading up to the appointment. During the appointment Derek performed an AC tune up on my residential unit. He checked all the necessary electrical components, coolant pressures, and cleaned the coils. Derek was very friendly and knowledgeable. I will use Polar Express AC for future needs.
Rob B.
Rob B.
17:34 22 Aug 25
In the Florida heat, I was having trouble with my air conditioning at home- I called Polar Express, and spoke with Heather, she scheduled me for the next morning- Derick showed up on time, and was not only professional and courteous, he shared some of his knowledge as he expertly serviced our a/c unit inside and out! I certainly recommend them for prompt and professional service, and without charging a fortune to fix things!
John G.
John G.
17:20 19 Aug 25
Fantastic service every time, quick and responsive.
Danny G.
Danny G.
18:53 15 Aug 25
I can't say enough good things about this company. Our AC has been running weird for weeks and froze up on Monday. It took two days to diagnose the leaking evaporator coil (had to wait for the coil to thaw) and then another two days to get the part and on the schedule for replacement. That's no fault on them... it's August and everyone is having AC problems. It's all fixed now and huge shout out to Derrick and Mohammad for all their work getting our AC back on!
David J.
David J.
11:50 15 Aug 25
Polar express are reliable and professional. Every had been pleasant and the owner gets back to you in a timely manner. They installed my Ac almost 2 yrs ago and amVery pleased with service.Want some reliable and friendly and affordable… then check them out .
Kimberly V.
Kimberly V.
18:06 14 Aug 25
Since 2021 I have gone to Polar Express for our A/C system needs. Everyone from the technicians to the owners are going to treat you right. If your situation is like mine and you end up needing a completely new system you will find their pricing is reasonable. They know what they are doing and they are going to get you through whatever issue you are having.
C R.
C R.
19:53 13 Aug 25
My AC was wiped out by a lightning strike and I reached out to Polar Express due to an electrician’s recommendation and because they were based near my neighborhood. I got a 2pm appointment for the next day (Monday), yet Muhammad (sp?) was able to come earlier because of a cancellation. He quickly diagnosed a fried circuit board and within an hour I received a text with a quote and confirmation they’d have a replacement by the next afternoon. He returned within the promised timeframe and made quick work of installing and testing the system. From step one, Polar Express was a literal pleasure to work with, and Muhammad was an absolute pro. If your system has issues, give them a call. You won’t be sorry.
JCT
JCT
21:10 12 Aug 25
Preventive Maintenance performed by Polar Express after installation 2 years ago. Everything checked out ok, and was performed very efficiently. Completely satisfied.
Gary P.
Gary P.
17:40 11 Aug 25
Polar Express Conditioning & Heating is the only company I trust for my AC and maintenance needs. My technician, Derek, always does an outstanding job and takes the time to clearly explain everything, addressing all my concerns with care. Their reliability and professionalism are unmatched, and I highly recommend them to everyone. - MP
Monica P.
Monica P.
15:20 11 Aug 25
Honest and Reliable. Recommended by everybody in our community and I can see why
Television Archive S.
Television Archive S.
18:05 08 Aug 25
Derek had my a/c back up and running within 15 minutes of detecting the problem. I would definitely recommend this company.
Dannette J.
Dannette J.
14:38 06 Aug 25
Can't recommend this company enough! It's super impressive how responsive they are, even on nights and weekends. Living in Florida, you know how scary it is when your A/C konks out in summer. First thing you should do is reach out to this company. They answer immediately and try to assist over the phone first. If they do need to come out, they give a fair quote that is cheaper than all the other companies in the area (and the work is top notch). Next time your A/C dies, don't panic and contact this company!
Scott L.
Scott L.
02:58 05 Aug 25

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